Question 1

What are your check-in and check-out times?

Accepted Answer

Check-in is available from 15:00, and check-out is until 11:00.Guests who book directly with us enjoy a complimentary late check-out until 12:00.If you require an early check-in or a later check-out beyond 12:00, this can be arranged upon request. Please contact us via email in advance, and we will do our best to accommodate your needs.

Question 2

Is smoking allowed in the rooms?

Accepted Answer

Smoking is strictly prohibited. Guests may receive a fine if they are caught. Moreover, tampering with the smoke detectors in the room may also lead to a fine.

Question 3

What time is breakfast served?

Accepted Answer

Our continental breakfast buffet is served daily from 7:30 till 10:00. Start your day with a delicious selection of freshly baked bread and pastries, boiled eggs, and a variety of cold cuts. Enjoy unlimited coffee, tea, and fresh juices, as well as fresh fruit, cereals, yoghurt, and milk — everything you need for a perfect start to your day.

Question 4

Do you provide luggage storage?

Accepted Answer

All guests are welcome to use our luggage storage facilities on the day of check-in and check-out.

Question 5

Can the hotel help with tours, tickets, or local recommendations?

Accepted Answer

Our team would be delighted to help out with arranging tours and excursions. Please drop by the front desk for more information.

Question 6

Does the hotel provide a transfer to the airport?

Accepted Answer

We have partnered with a local taxi company for airport transfers from the hotel to Schiphol Airport. For a fixed fare, guests will be picked up from the hotel lobby and brought to Schiphol airport.

Question 7

Do you offer free Wi-Fi?

Accepted Answer

Yes, all our rooms and public areas have complimentary high-speed Wi-Fi.

Question 8

Do you have parking?

Accepted Answer

While we do not have on-site parking, there are nearby public parking facilities. We can provide directions upon request.Click here for more information on parking

Question 9

Are the rooms air-conditioned?

Accepted Answer

All the rooms at The Bank Hotel have airconditioning for your comfort.

Question 10

Do all rooms have Wi-Fi?

Accepted Answer

Every room has high-speed Wi-Fi free of charge.

Question 11

Are toiletries provided?

Accepted Answer

We provide hand soap, shampoo, conditioner and lotion from The Spa Collection. Moreover, toothbrushes and slippers are available upon request.

Question 12

Are tea and coffee facilities available?

Accepted Answer

We provide sustainable coffee of De Koffiejongens in our rooms free of charge. The coffee and tea are refilled daily.

Question 13

Do you have family rooms?

Accepted Answer

Yes, we offer spacious family rooms and triple rooms suitable for families or small groups.

Question 14

Do the rooms have a minibar or fridge?

Accepted Answer

Yes, each room includes a small fridge for your convenience.

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